Send Us a Message
Fill out the form below and we'll get back to you within one business day. Usually faster.
Why Reach Out to Us
We're not your typical trading education outfit. Here's what makes conversations with us different.
Honest Market Talk
No hype about overnight success. We discuss realistic timeframes, actual challenges, and what trend trading really requires in terms of commitment and learning curve.
Tailored Learning Paths
Every trader has different goals and schedules. We help you figure out which program timing works best, whether that's our autumn 2025 intensive or spring 2026 extended format.
Bangkok Market Context
Based in Thailand but teaching global markets. We understand the specific challenges and opportunities for traders in this region and can address them directly.
What Happens After You Contact Us
A straightforward process. No pressure, just information and guidance.
Initial Response
We review your message within 24 hours on weekdays. You'll hear from Siriporn Kaewsri or Natthapong Preecha from our education team, not a generic support bot.
Detailed Discussion
If you want a call, we schedule it at your convenience. We talk through your trading background, goals, and which learning format might work. This usually takes 20-30 minutes.
Program Recommendations
Based on our conversation, we suggest specific programs. Sometimes that means waiting for the right cohort. We'd rather you start when it makes sense than rush into something that doesn't fit.
Ongoing Support
Even if you're not ready to enroll, we stay in touch. Market questions, curriculum updates, new program dates. Think of it as an extended consultation rather than a sales pitch.
Education Built on Real Trading Experience
Our team has been trading trends across Asian and global markets since 2018. Not just teaching theory from textbooks, but sharing methods we actually use with our own capital.
That experience shapes how we answer your questions. When you ask about risk management in volatile markets or how to identify trend reversals, you're getting insights from people who've made those decisions under pressure.
We've made plenty of mistakes along the way. Those lessons are probably more valuable than our successes, and we're upfront about both when you talk with us.
Multiple Ways to Connect
Choose whatever communication method works best for you. We respond through all channels.
Email Correspondence
Best for detailed questions or when you want to include charts and examples. We typically respond within 12 hours on business days. Send to support@pondercortex.com anytime.
Phone Consultation
Prefer to talk things through? Call +66 38 614 490 during Bangkok business hours. If we're in a session, leave a message and we'll call back same day.
Office Visits
Located in Bang Kapi District, our office is open for scheduled visits. Good option if you want to see our trading setup and meet the team in person before committing to a program.
Form Submissions
Use the contact form above for quick inquiries. We route these to the right team member based on your question, so you get answers from someone who actually knows the topic.